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Refund Policy

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Refund Policy

Effective Date: [DD/MM/YYYY]

Thank you for choosing [Hosting Company Name] for your web hosting needs. We strive to provide the best service possible. This Refund Policy outlines the terms under which refunds may be issued.

1. General Refund Terms

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  • Refund requests must be made within 30 days of purchase.

  • Only first-time purchases are eligible for a refund.

  • No refunds will be issued for domain registrations or add-on services.

2. Eligible Services

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  • Shared Hosting (first-time only)

  • VPS Hosting (subject to usage terms)

  • Cloud Hosting (prorated where applicable)

3. Non-Refundable Services

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  • Domain names and transfer fees

  • SSL certificates once issued

  • Setup or installation fees

  • Renewals of existing services

4. How to Request a Refund

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  • Send a request via email to billing@[yourhostingdomain].com

  • Include your full name, service ID, and reason for the request

  • Allow up to 7 business days for processing

5. Chargebacks & Disputes

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  • Initiating a chargeback may result in immediate service suspension

  • Please contact our billing team before opening disputes

6. Changes to This Policy

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We reserve the right to modify this Refund Policy at any time. Updated versions will be posted on this page with an effective date.